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1. What is Melsa HotSpot?
Melsa HotSpot is a wireless broadband Internet access service available at public places such as shopping malls, coffee shops, eating outlets, and many more. This robust network has a full connection at every location. Using either a laptop or handheld device that is Wi-Fi 802.11b wirelessly-enabled, you can access the Internet for free.
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2. Where can I use Melsa HotSpot?
For Melsa HotSpot locations, please visit http://melsahotspot.com
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3. What are the devices I need to access Melsa HotSpot?
You will need a mobile device, for example a laptop, PDA or tablet PC, equipped with the 802.11b standard or built-in Wireless LAN card.
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4. I am currently at a Melsa HotSpot location. How do I log-in to my account?
If you are in a Melsa HotSpot location and your Wi-Fi 802.11b wireless network card is properly installed, please follow the instructions below :
1. Launch your browser and type http://hotspot.melsa.net.id/ on the address bar. You will be presented with the Melsa HotSpot log-in page.
2. Please enter your user-id and password and click 'login' Once your account information is validated, you will be connected to the Internet.
3. Enjoy Melsa HotSpot service
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5. Where can I purchase a wireless ethernet card?
You may purchase a Wi-Fi 802.11b wireless networking card for most laptops and many handhelds from many Computer Retail locations, major electronics retailers or direct from the manufacturer.
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6. How do I become a Melsa HotSpot subscriber?
You can visit one of Melsa HotSpot outlets, and sign-up for free with the help of Melsa HotSpot representative. Our representative will provide you with a user-id and password to access the internet using Melsa HotSpot.
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7. Do I need to download or install any special software to access Melsa HotSpot?
The only software you will need is the software driver for your Wi-Fi 802.11b wireless network card and an Internet-ready web browser. Melsa HotSpot service requires no additional software.
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8. Can I use the same User-id at all Melsa HotSpot locations?
Yes. You can use the same User-id at any Melsa HotSpot location.
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9. How does the service work?
Melsa installs access points throughout each service location, which transmit a radio signal wirelessly to a user's Wi-Fi 802.11b wireless network card. With a properly installed wireless network card, a customer launches their browser from within a Melsa HotSpot location and receives a log-in page to enter their user name and password. Once their account information is verified, they are able to connect to Internet resources.
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10. Can more than one user use the same User-id to access Melsa HotSpot at one time?
Unfortunately No. Melsa HotSpot account does not allow multiple logins. If you need another access for your friends or family, please sign-up for a new account at our HotSpot outlets.
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11. How do I install the software drivers for my wireless network card?
Software drivers differ depending on the specific wireless network card you purchase. Please refer to the documentation that came with your wireless network card for specific instructions.
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12. How do I know if my wireless network card is supported by Melsa HotSpot?
Melsa HotSpot is a Wi-Fi 802.11b network; therefore, any Wi-Fi certified wireless network card will work. Look for the Wi-Fi certification on the wireless network card before purchasing it.
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13. How much is the service?
Melsa HotSpot is absolutely FREE.
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14. What is an SSID?
SSID stands for Service Set Identifier. Its main function is to act as the wireless network identifier.
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15. What is Melsa Hotspot Plus ?
Melsa Hotspot Plus is a prepaid wireless broadband Internet access service as an expansion from Melsa Hotspot Free. Melsa Hotspot Plus provides full internet access, better speed, and longer session.
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16. Can I use the services of Melsa Hotspot Plus with my Melsa Hotspot Free’s ID ?
Yes. Your Melsahotspot’s id can be used for both of Melsa Hotspot Free’s access and Melsa Hotspot Plus’s access. Simply subscribe your ID to Melsa Hotspot Plus and settle the payment to activate your additional facilities.
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17. What are the different between Melsa Hotspot Free and Melsa Hotspot Plus ?
| | Melsahotspot | Melsahotspot Plus | | Fee | Free | Rp. 10.000,- / 30 days | | Time Out Session | 30 Minutes | 4 Hour | Mailbox | None | 50 Mbytes | | Websites and Ports | Filtered | None | | Banner | Yes, when signed in | Yes, when signed in | | Smtp | smtp.melsa.net.id | Free to all SMTP Server |
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18. Where can I subscribe the Melsa Hotspot Plus access ?
You can subscribe the Melsa Hotspot Plus access at any Melsa’s pay point such as Melsa’s office or any Melsahotspot’s locations, or, purchase Melsa Hotspot Plus Voucher at selected Melsa Hotspot location, and submit the voucher at Melsa Hotspot website.
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19. How long can I use the service of Melsa Hotspot Plus’s ?
You can enjoy the service of Melsa Hotspot Plus for 30 days since your account is activated.
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20. How much do I have to pay for Melsa Hotspot Plus’s service?
For 30 days Melsa Hotspot Plus access, you’re required to pay 10.000 IDR, or buy Melsa Hotspot Voucher at the same price.
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21. Will my Melsa Hotspot ID also expire after 30 days?
No, you can still use your Melsahotspot’s for FREE Melsahotspot’s access only after 30 days. If you need more access, simply extend your account by paying another 10.000 IDR or by submit new voucher.
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22. I can't access some website using Melsa Hotspot, why?
Very popular site only available to Melsa Hotspot Plus users.
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